Frequently Asked Questions
Top Questions
The tradition of gifting your guests wedding favors dates back to the sixteenth century, when couples would present their guests with love knots made of lace and ribbon to commemorate the event.
While the tradition still holds the same sentiment, we’ve come a long way from knotted lace. When you attend a modern wedding, favors can range from flower seeds to picture frames. And while there’s no wrong way to wedding favor, opting for a gift your guests will actually use means they’ll revisit the beauty of your big day again and again.
We offer easy and quick customization to our customers. Choose from our pre-designed wedding koozies and customize them with your details or choose to create something of your own.
Yes, we do allow the return of our products. You get 45 days window to return your purchase. To know more, go through our return policy page.
Yes, you will receive free shipping on all your orders above $189.
Yes, you can cancel your order after placing it. Although ensure that you cancel your order before we process your order or before we start the customization process. You can check out our cancellation policy for more details.
Yes, we are dedicated to offering 100% satisfaction to our customers, therefore customers will receive a free digital mock-up of their orders before being processed. Once customers are satisfied and approve the mock-up, we will move ahead with the processing.
We do indeed, you can request for sample product before you place an order. Please do so through email – [email protected].
We offer 3 delivery options including express, standard, and economy delivery that may take 2-6 days, 6-9 days, and 9-15 days respectively.
Yes, you can certainly choose more than one color of wedding koozies within your order and still enjoy wholesale price on your complete order.
As soon as you approve your customization, your production will start which might take 5-7 business days, after which depending on your shipping option, you will receive your order. Although it may vary during holidays or in case of large quantities. Feel free to contact us for any urgent delivery instructions or to rush your order.
Yes, in case of urgency, you can reach out to us and we can offer a rush order. Although, we will only process your order after your approval.